NSK Inclusive

With NSK Inclusive you get unlimited Help-Desk, along with complete monitoring and maintenance, plus tons of add-on options to create a comprehensive IT solutions package that is tailored to fit your organization’s needs. The NSK Inclusive base package consists of three core components: Monitoring, Maintenance and Support.

Monitoring

NSK actively monitors your infrastructure and checks job statuses. If a job isn’t running correctly, NSK will determine cause and notify the on-site tech (if applicable) or will repair remotely. NSK also installs service packs and “hot fixes” as needed.

Maintenance

Antivirus is installed on both your fileserver and Exchange server (if applicable). NSK verifies your virus protection files for you as well as ensures automatic updates and prompt removal of Spyware/Malware. NSK also actively monitors your firewall and checks for updates.

We constantly keep an eye on server disk space, and clean-up temporary and unnecessary files, while keeping track of security patches and updates. NSK will also review all event logs and notify a technician if additional action is required.

Support

Unlimited Help Desk support from NSK Inc allows you to have issues troubleshot and fixed remotely.

Additionally, a dedicated Tech becomes a member of your team, and can also assist your organization’s satellite locations and mobile users. You can even schedule an on-site technician on-demand or regularly, like once a week. Techs are supported by an IT manager. Available from 8:30am-6:30pm, the IT Manager is a high level technology strategist. Especially helpful during moves and relocations, an IT Manager can assist you with account relations and provides a CTO level of consulting.

With On-call Support, a Tech can either manage an issue remotely or on-site if necessary. On-call associates respond within 30 minutes and can help with additional hosting, networking, and device management.

Customized for your Specific Needs

Add any of the following optional services to customize and enhance your base package.

Antivirus Protection from spam and malware. NSK Inc can install and properly administer an Antivirus solution for your IT infrastructure.

Network Design and set up a business server. We have vast experience building IT Networks of various sizes and uses.

Device Solutions to all of your important business tools including laptops, tablets and smart phones.

Hosting We can get you up and running with an email server, including Microsoft Exchange, and even host your company’s website. We are also quite adept at current technologies and trends in site development and design.

Ready to Sign Up?

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